Glossary
of Insurance Terms
Abandonment
As used in property insurance, prohibits the insured from abandoning
damaged property to the insurance company for repair or disposal.
Accounts Receivable Coverage
Covers loss of sums owed to the insured by its customers that
are uncollectible due to damage by an insured peril to accounts
receivable records.
Actual Cash Value (ACV)
Cost to repair or replace damaged property with materials
of like kind and quality, less depreciation.
Additional Insured
A person or organization for whom insured status is arranged
by endorsement.
Advertising Injury
General liability coverage that insures against libel, slander,
invasion of privacy, copyright infringement and misappropriation
of advertising in connection with the insured's advertising
of its goods or services.
Aggregate
The maximum amount an insurance company will pay during the
policy.
All Risk Coverage
Property insurance covering losses arising from all causes
of loss except those that are specifically excluded.
Application
A form with the information needed for an insurance company
to underwrite and rate a specific policy.
Audit
A verification of the financial records, usually payroll or
receipts, of an organization in order to determine the exposures
and premiums.
Automobile
A land motor vehicle, trailer or semi-trailer designed for
travel on public roads, not including 'mobile equipment'.
Bailee Coverage
Coverage on property left in the care of the insured for storage,
repair or servicing.
Basic Cause of Loss Form
Property coverage for named perils: Fire, Lightening, Explosion,
Smoke, Windstorm, Hail, Riot, Civil Commotion, Aircraft, Vehicles,
Vandalism, Sprinkler Leakage, Sinkhole Collapse and Volcanic
Action.
Basic Limits
The minimum limits of liability that can be carried by an
insured.
Best's Rating
A rating system by A.M. Best Company giving the financial
condition of insurance companies.
Binder
A legal agreement issued on behalf of insurance companies
to provide temporary evidence of insurance until a policy
can be issued.
Bodily Injury by Accident Limit
(Workers' Compensation)
The most an insurer will pay under Part Two of a Workers'
Compensation Policy for claims arising out of any one accident,
regardless of how many employee claims arise out of the accident.
Bodily Injury by Disease, Each
Employee (Workers’ Compensation)
The most an insurer will pay under Part Two of a Workers'
Compensation Policy for damages due to bodily injury by disease
to any one employee.
Bodily Injury by Disease-Policy
Limit (Workers' Compensation)
The most an insurer will pay under Part Two of a Workers'
Compensation Policy employee bodily injury by disease claims
during the policy period regardless of the number of employees
who make such claims.
Bodily Injury Liability Limit
The insured is legally liable for damages due to bodily injury,
sickness, or disease, including resulting death.
Boiler & Machinery Insurance
Coverage for loss caused by mechanical or electrical equipment
breakdown, including damage to the equipment.
Bond
A written agreement in which one party, the surety, guarantees
the performance or honesty of a second party, the principal
(obligor), to the third party (obligee) to whom the performance
or debt is owed.
Brands and Labels Endorsement
Property insurance coverage that allows the insured to remove
labels from damaged goods or mark the items as 'salvage,'
provided the goods are not damaged in the process.
Broad Causes of Loss Form
Property coverage for the named perils: Fire, Lightening,
Explosion, Smoke, Windstorm, Hail, Riot, Civil Commotion,
Aircraft, Vehicles, Vandalism, Sprinkler Leakage, Sinkhole
Collapse, Volcanic Action, Breakage of Building Glass, Falling
Objects, Weight of Snow, Ice or Sleet, Water Damage (in the
form of leakage from appliances) and Collapse from Specified
Causes.
Building Ordinance Coverage
Covers against loss caused by enforcement or ordinances or
laws regulating construction and repair of damaged buildings.
Burglary
Theft of property via a forcible entry by a person, which
is evidenced by visible signs in the premises.
Business Auto Policy
Auto Policy for businesses that includes auto liability and
auto physical damage coverages.
Business Income Coverage
Insurance covering loss of income by a business when operations
are interrupted due to property loss that is a covered cause
of loss.
Business Interruption Coverage
Insurance covering loss of income by a business when operations
are interrupted due to property loss that is a covered cause
of loss.
Business Owners Policy (BOP)
A policy that combines property and liability coverages for
special types of small businesses.
Cancellation
The termination of an insurance policy usually before its
expiration.
Care, Custody or Control
An exclusion of liability insurance which eliminates coverage
for damage to property in the insured's care, custody or control.
Carrier
The insurance company which provides coverage.
Casualty Insurance
Insurance that covers loss caused by injuries to persons and
the legal liability imposed on the insured for injury or for
damage to property of others.
Catastrophe
A severe loss causing sizable financial loss.
Causes of Loss Forms
The commercial property forms that define the covered causes
of loss for which coverage is provided. Commonly, there are
three Cause of Loss Forms: Basic, Broad and Special.
Certificate of Insurance
A document providing evidence that insurance has been purchased.
Claim
A request by a policyholder or a claimant for payment under
a policy of insurance.
Claim Expense
Expenses of settling or investigating a claim.
Claimant
The person presenting a claim.
Claims Reserve
An amount of money set aside to meet claims reported but not
paid.
Class
A group of businesses that have common or similar exposures
and are grouped together for rating purposes.
Classification
The arranging or establishing of business groups or categories
for rating purposes.
Coinsurance Provision
An insurance provision for property coverages in which the
policyholder must carry an amount of insurance that is at
least equal to a set percentage of the value of the property
in order to receive full payment of a loss.
Collapse
Collapse of a building and collapse of personal property within
a building due to specified causes (such as weight of snow,
ice or rain). Does not include collapse due to design error
or due to faulty workmanship or materials if the collapse
occurs after construction is complete.
Collision Insurance
Provides for payment to a covered automobile resulting from
the striking of another object by a moving vehicle.
Commercial General Liability
Policy (CGL)
A coverage which protects business organizations against liability
claims for bodily injury and property damage. Those claims
may be the result of events at your place of business, from
your business operations, the products or services you make
or do, communications or advertisements your business broadcasts.
Competitive State Funds
State-owned and operated facilities that write Workers' Compensation
Insurance solely for that state.
Completed Operations
A General Liability coverage for the work of the insured that
has been completed away from the business premises.
Comprehensive Auto Coverage
Covers an automobile for loss or damage for all causes except
for those specifically excluded.
Compulsory Insurance
Insurance that is required by law.
Concealment
Failure to disclose facts that may void an insurance policy.
Conditions
Things agreed upon in an insurance policy that state the rights
and the requirements of the insured and the insurer.
Consequential Loss
An indirect loss such as the reduction in value of property
that is the result of a direct damage loss.
Constructive Total Loss
Term used when damage to property is more than the value of
the property.
Contract
An agreement between two or more parties with characteristics
of mutual assent, competent parties, a valid consideration
and legal subject.
Countersignature
The signature of a licensed agent or representative on a policy
that is required to validate the policy.
Cumulative Injury
A type of injury that occurs from the repetition of tasks
over an extended length of time.
Data Processing or EDP Coverage
All risk property insurance for electronic data processing
equipment (computers), computer programs and data including
mechanical breakdown, electrical injury and changes in temperature
and humidity.
Debris Removal
The cost of removal of debris from covered property damaged
by an insured peril.
Deductible
The amount of loss that is paid or absorbed by the insured
prior to determining the insurance company's liability.
Deposit Premium
The amount of premium required at the beginning of a policy
prior to the actual premium being determined.
Depreciation
The reduction in value of property over a period of time.
Usually as a result of age, wear and tear, or economic obsolescence.
Direct Damage
Causes of loss that produce direct and straightforward property
damage (without interruption in time or deviation in space)
from the cause of the event to the damaged property.
Driver Other Car Endorsement
An endorsement that can be added to an automobile policy that
gives protection while the insured designated in the endorsement
is driving a car other than the one named in the policy.
Drop Down Provision
A clause used in Umbrella policies providing that the Umbrella
will 'drop-down' over underlying policy aggregate limits when
they have been reduced or exhausted.
Earned Premium
The amount of premium that has been used for certain periods
of time.
Earth Movement or Earthquake
Exclusion
An exclusion found in most property insurance policies eliminating
coverage for earth movement or earthquake, except ensuing
fire.
Effective Date
The date on which an insurance binder or policy goes into
effect.
Electrical Damage or Injury
Exclusion
An exclusion usually contained in property insurance policies
eliminating coverage for damage to electrical appliances caused
by artificially generated currents, except for ensuing fire
or explosion.
Employee Dishonesty Coverage
Coverage for theft of money, securities or property by an
employee.
Employee Leasing
A staffing method in which an employee leasing company provides
all or most of its client's employees.
Employers Excess Indemnity
Insurance
Insurance coverage purchased by employers that do not subscribe
to the Texas Workers' Compensation law.
Employers Liability Coverage
Part 2 of the Workers' Compensation policy that pays on behalf
of the employer all sums that the employer becomes legally
obligated to pay because of bodily injury by accident or disease
sustained by any employee of the insured arising out of and
in the course of his employment by the insured.
Employment Practices Liability
Insurance
A form of liability insurance covering wrongful acts arising
from employment practices such as wrongful termination, discrimination
and sexual harassment.
Endorsement
A document attached to an insurance policy that changes the
original policy provisions.
Equipment Floater
A property insurance coverage for equipment that is often
moved from place to place.
Estimated Premium
A preliminary premium amount that could be adjusted based
on a variance in exposures.
Excess and Surplus Lines Insurance
Coverage that is provided by insurers not licensed in the
states where the risk is located.
Excess Liability Policy
A policy that provides additional limits in excess of an underlying
liability policy.
Exclusion
A circumstance or peril that is not covered by the policy.
Expected or Intended
An exclusion for injury or damage that is expected or intended.
Expediting Expense Coverage
Coverage providing reimbursement of expenses for temporary
repairs and costs incurred to speed up the permanent repair
or replacement of covered property or equipment.
Expense Constant
A small flat expense charged to Workers' Compensation policies.
Experience Modifier
A debit or credit factor developed by measuring the difference
between the insured's actual past experience and the expected
or actual experience of the class of business.
Expiration
The ending date of an insurance policy.
Exposure Base
The basis of rates that are applied to determine premium.
Some exposures may be measured by payroll, receipts, sales,
square footage, area, man-hours or per unit.
Extra Expense Coverage
Coverage for reimbursement of expenses in excess of normal
operating expenses that are incurred to continue operations
after a direct damage loss.
Extraterritorial Coverage
The coverage for extending workers' compensation law to provide
benefits for workers hired in one state but injured while
working in another state.
Fiduciary Liability
The liability placed on trustees, employers, fiduciaries and
professional administrators with respect to errors and omissions
in the administration of employee benefit programs.
Fine Arts Coverage
Property insurance for works of art.
Fire Department Service Charge
Coverage
Coverage in a property insurance policy for charges incurred
by the insured from a fire department for their services in
fighting a fire.
Fire Legal Liability Coverage
Liability coverage for the insured's legal liability for fire
damage to premises rented by the insured.
Fire Wall
A wall designed to prevent the spread of fire from one part
of a building to another.
Firewall
A computer that protects a company's private network from
outside Internet users.
Flat Cancellation
The full cancellation of a policy as of the effective date
of coverage that requires the return of paid premium in full.
Flood Coverage
Coverage for damage to property caused by flood.
Flood Exclusion
A provision in most all property insurance policies eliminating
coverage for damage by flood and possibly other types of water
damage, such as seepage and sewer backup.
Follow Form
An umbrella policy provision that follows the underlying policy
for coverages and policy provisions.
Forgery or Alteration Coverage
Covers loss due to the dishonesty of writing, signing or altering
of checks and bank drafts.
Fortuitous Event
An event that is subject to chance without the implication
of suddenness.
Frequency
The number of times that a loss will occur within any given
period of time.
Full Coverage
Any form of insurance that provides payment in full of all
losses caused by the perils insured against without applying
a deductible or depreciation.
Garage Liability Insurance
Insurance coverage for the legal liability of automobile dealers,
garages, repair shops and service stations for bodily injury
and property damage arising out of their business operations.
Garagekeepers Coverage
Provides coverage to owners of storage garages, parking lots
and body and repair shops for their liability of damage to
automobiles left in their custody for safekeeping or repair.
General Aggregate Limit
The maximum amount of insurance payable during the policy
period for losses (other than those arising from the products
– completed operations hazards as covered under the
standard Commercial General Liability Policy.)
General Liability Insurance
Insurance protecting businesses from most liability exposures
other than automobile and professional liability.
Glass Insurance
A property insurance policy covering breakage of building
glass regardless of cause..
Governing Classification
In Workers' Compensation Insurance, the classification that
best describes the workers' compensation exposure of an employer's
business.
Gross Negligence
Willful and wanton misconduct.
Gross Vehicle Weight (GVW)
The weight specified by a manufacturer for the maximum total
loaded weight of a single vehicle
Hired Automobile
An automobile whose exclusive use has been temporarily given
to another for a monetary sum or other consideration. The
business auto definition of 'hired autos,' however, includes
autos borrowed except those borrowed from employees or partners.
Hold Harmless Agreement
A contractual agreement that requires one contracting party
to assume certain legal liabilities of the other party.
Host Liquor Liability
Liability coverage for hosts of business or social functions
arising out of the serving or distribution of alcoholic beverages
by a party not engaged in this activity as a business enterprise.
Improvements and Betterments
Additions or changes made by a lessee at his own expense to
property that may not legally be removed. Usually covered
under the tenant’s property coverage.
Incurred Losses
The amount of paid claims and loss reserves within a particular
period of time, usually a policy year. Customarily computed
as losses incurred during the period, plus outstanding losses
at the end of the period, less outstanding losses at the beginning
of the period.
Independent Adjuster
A claims adjuster who provides adjustment services to insurance
companies but is not employed by them.
Independent Contractor
An individual or company who has agreed, in writing, with
another party to perform a job or function on behalf of that
party.
Inflation Guard Provision
A provision that increases the limit of insurance by a specified
percentage over a specified period of time to offset inflation
costs.
Insurance to Value
Insurance written in an amount equal to the value of the property
or which meets coinsurance requirements.
Insurer
An insurance company that provides insurance coverage and
other insurance-related services.
Joint Venture
A business relationship when two or more persons join their
labor or property for a business undertaking and share profits.
Lapse
The termination of an insurance policy due to the failure
to pay the premium.
Leasehold Interest
Property insurance covering the loss suffered by a tenant
due to termination of a lease because of damage to the leased
premises by a covered loss.
Lessee
The person to whom a lease is granted.
Lessor
The person granting the lease.
Liability
The legal obligation to pay a monetary award for injury or
damage caused by one's negligent or statutorily prohibited
action.
Liberalization Clause
A provision within an insurance policy that broadens the coverage
if the insurance company offers a broader coverage form within
the first 45 days of coverage.
Lien
An obligation that can be held by an individual who has an
interest in a particular matter or property.
Limit of Liability
The most an insurance company agrees to pay in the case of
loss.
Longshore and Harbor Workers'
Compensation Act
A federal law that provides workers' compensation benefits
to employees of a vessel injured in maritime employment -
usually in loading, unloading, repairing or building a vessel
– but not applicable to crew members.
Loss
The amount an insurance company pays for damages under the
terms of a policy.
Loss Adjustment Expense
The cost assessed to a particular claim for investigating
and adjusting that claim.
Loss Constant
A flat charge added to the premium of small workers' compensation
policies to offset higher loss ratios.
Loss Control
A technique that is put in place to reduce the possibility
that a loss will occur or reduce the severity of those that
do occur.
Loss Payable Clause
An insurance clause that authorizes loss payments to a person
or entity having an insurable interest in the covered property.
Loss Ratio
Percentage of losses incurred against earned premiums.
Loss Report
A form showing reported claims that provides information such
as the date of occurrence, type of claim, amount paid and
amount reserved for each loss.
Loss Reserve
An estimated amount set aside for a particular claim that
has not yet been paid.
Lost Policy Release
A signed statement by the named when the insured wishes to
cancel the policy, but has lost or mislaid the policy, which
releases the insurance company from all liability or losses.
Medical Payments, Auto
Coverage, which is optional, under an auto policy to pay for
medical expenses for bodily injury caused by an auto accident,
regardless of fault. Coverage for persons other than the named
insured and his or her family members is typically restricted
to circumstances when they are occupants of the insured auto.
Medical Payments, General Liability
A general liability coverage that reimburses others, regardless
of fault, for medical or funeral expenses incurred as a result
of bodily injury or death sustained by an accident.
Mexico Coverage
Coverage that is sometimes provided under automobile policies
for the operation of an insured motor vehicle within Mexico,
usually limited to a stated number of miles from the U.S.
border.
Minimum Premium
The lowest amount of premium to be charged for providing a
particular insurance coverage.
Misrepresentation
A false or misleading statement, either directly or indirectly
that, if intentional and material, can allow the insurer to
void the insurance contract.
Mobile Equipment
Equipment such as earthmovers, tractors, diggers, farm machinery,
forklifts, etc., that, even when self-propelled, are not considered
as automobiles for insurance purposes.
Monopolistic State Funds
States or Jurisdictions where an employer must obtain workers'
compensation insurance from a state fund or qualify as a self-insurer,
as is allowed in five of the states: North Dakota, Ohio, Washington,
West Virginia, Wyoming, Puerto Rico and the U.S. Virgin Islands.
Mortgage Clause
Property insurance provisions granting protection for the
mortgagee named in the policy. It establishes that loss to
mortgaged property is payable to the insured and to the mortgagee
named in the policy.
Named Perils Coverage
A property insurance term referring to exact causes of loss
specifically listed as covered.
National Flood Insurance Program
A federally funded program established to make flood insurance
available to properties located in participating communities.
Non-Admitted Insurer
An insurance company that is not licensed to do business in
a specific state. The insurers may write coverage through
an excess and surplus lines broker that is licensed in these
jurisdictions.
Non-owned Automobile
In commercial auto policies, coverage for autos that are used
in connection with the named insured's business but are neither
owned, leased, hired, rented or borrowed by the named insured.
The term specifically applies to vehicles owned by employees
and used for company business.
Non-subscription
A Workers' Compensation term used in Texas that refers to
employers who choose to be out of the workers' compensation
system. Firms that are proven negligent in causing a worker's
injury can be held liable in tort, since non-subscribing employers
waive the traditional common law defenses available to employers
subject to workers' compensation laws.
Occupational Disease
A condition or disorder that is caused by exposure to environmental
factors associated with employment, including acute and chronic
illnesses or diseases that may be caused by inhalation, absorption,
ingestion, or direct contact.
Occupational Injury
An injury arising in the course and scope of employment that
is caused by factors associated with the work undertaken.
Occurrence
A continual, gradual or repeated exposure to substantially
the same general harmful conditions. General liability policies
insure liability for bodily injury or property damage that
is caused by an occurrence.
Package Policy
A policy providing several different coverages combined into
one policy. Refers to a policy providing both general liability
insurance and property insurance.
Payroll Limitation
A limit on the amount of payroll for certain classifications
used for the development of premium.
Peril
Cause of loss (such as fire, windstorm, collision, etc.)
Personal Auto Policy (PAP)
A policy insuring private-passenger autos owned by individuals.
Personal Injury
A General Liability coverage for insurable offenses that cause
harm, other than bodily injury, such as false arrest, detention
or imprisonment, malicious prosecution, wrongful eviction,
slander, libel and invasion of privacy.
Personal Injury Protection
(PIP)
An automobile insurance coverage mandated by law in some states.
The statutes typically require insurers to provide or offer
to provide first-party benefits for medical expenses, loss
of income, funeral expenses and similar expenses without regard
to fault.
Personal Property
All tangible property not classified as real property such
as contents
Policy Fee
A one-time charge per policy that does not change with the
size of the premium.
Policy Period
The term or duration of a policy including the effective and
expiration dates.
Pollutant
An irritant or contaminant, whether in solid, liquid, or gaseous
form, including smoke, vapor, soot, fumes, acids, alkalis,
chemicals and waste.
Premises
The location where coverage applies.
Premises-Operations
A category of hazard ordinarily insured by a general liability
policy which is composed of those exposures to loss that fall
outside the defined 'products-completed operations hazard,'
including liability for injury or damage arising out of the
insured's premises or out of the insured's business operations
while such operations are in progress.
Premium
The amount of money an insurance company charges to provide
coverage in a policy.
Pro Rata Cancellation
The cancellation of an insurance policy with the return premium
being the full proportion of premium for the unexpired term
of the policy, without penalty for early cancellation.
Product
Items manufactured, sold, handled, distributed or disposed
of by the named insured or others involved with the named
insured in the course of their business. Includes containers,
parts and equipment, product warranties and provision of or
failure to provide instructions and warnings.
Product Liability
The liability for bodily injury or property damage a merchant
or manufacturer may incur as a consequence of some defect
in the product sold or manufactured.
Products-Completed Operations
General Liability coverage for liability arising out of the
insured's products or business operations conducted away from
the insured's premises once those operations have been completed.
Professional Liability
Coverage designed to protect professionals such as physicians
and real estate brokers, against liability incurred as a result
of errors and omissions in performing professional services.
Property Damage
In the general liability policy, a physical injury to property,
resulting in the loss of use.
Property Insurance
First-party insurance for real and personal property against
physical loss or damage.
Real Property
Real estate including buildings and vegetation.
Renewal Policy
A policy issued to replace an expiring policy.
Rents or Rental Value Insurance
Insurance that reimburses a building owner for loss of rental
income due to damage by an insured peril.
Replacement Cost Coverage Endorsement
A property insurance provision that changes the valuation
of covered property to replacement cost with no deduction
for depreciation.
Return Premium
The amount of premium due the insured should the actual cost
of a policy be less than the insured previously paid.
Robbery
Theft of property while force is used or threatened.
Short-Term Cancellation
Cancellation of an insurance policy prior to the expiration
date in which a penalty in the form of a less than full pro-rata
premium refund is allowed.
Special Causes of Loss Form
A cause of loss form providing coverage from all causes of
loss unless specifically excluded or limited.
Specified Causes of Loss Coverage
Auto physical damage coverage only for losses caused by the
perils listed in the policy.
Sprinkler Leakage Coverage
Coverage for property damage caused by the accidental discharge
or leakage of water from automatic sprinkler systems or other
fire prevention devices.
Surplus Lines Insurance
Insurance written by insurers not licensed in the states where
the risks are located and placed with such insurers under
the surplus line laws of the various states. Before such placements
can be made through specially licensed surplus lines agents
and brokers, state laws generally require evidence reported
before some predetermined future (sunset) date.
Time Element Insurance
A term referring to property coverage for loss of earnings
or income resulting from the inability to put damaged property
to its normal use.
Transit Coverage
Coverage on the insured's property while in transit from one
location to another, over land.
Umbrella Liability Policy
A policy designed to provide additional protection against
catastrophic losses covered under liability policies, such
as the business auto policy, commercial general liability
policy, watercraft and aircraft liability policies and employers
liability coverage. It provides excess limits when the limits
of the underlying liability policies are used up by the payment
of claims and it drops down and picks up where the underlying
policy leaves off when the aggregate limit of the underlying
policy in question is exhausted by the payment of claims.
It also provides protection against some claims not covered
by the underlying policies, subject to a self-insured retention.
Underinsured Motorists Coverage
Provides coverage for bodily injury, and in some states property
damage, for losses incurred by an insured when a motorist
who does not have sufficient insurance limits causes an accident.
Underlying Coverage
The insurance or coverage in place on the same risk that will
respond to loss before the excess policy is called on to pay
any portion of the claim.
Unearned Premium
That portion of the policy premium that represents the unexpired
policy term.
Uninsured Motorist Coverage
Provides coverage for bodily injury, and in some states property
damage, for losses incurred by an insured when an accident
is caused by a motorist who is not insured.
Utility Service Interruption
Coverage
Coverage for the loss to an insured due to lack of incoming
electricity which was caused by damage from a covered cause
of loss, such as a fire or windstorm, to property away from
the insured's premises – usually the utility generating
station. Also referred to as 'off-premises power coverage'.
Vacancy Provision
Property insurance provision found in commercial property
policies that restrict coverage in connection with buildings
that have been vacant for a specified number of days, usually
60 days.
Valuable Papers and Records
Coverage
Coverage that pays the cost to reconstruct damaged or destroyed
valuable papers and records and usually includes almost all
forms of printed documents or records except money or securities;
data processing programs, data and media are usually excluded.
Waiver of Subrogation
Also known as 'transfer of rights of recovery,' the relinquishment
by an insurer of the right to collect from another party for
damages paid on behalf of the insured.
Workers' Compensation
Protection which provides benefits to employees for injury
or contracted disease arising out of and in the course of
employment. Most states have laws that require such protection
for workers and prescribe the length and amount of such benefits
provided.
This glossary attempts
to illustrate common usage of insurance industry terms. These
brief descriptions are not intended as legal interpretations.
Consult Druml Group for more complete information.
This glossary attempts
to illustrate common usage of insurance industry terms. These
brief descriptions are not intended as legal interpretations.
Consult Druml Group for more complete information. |